At Wolkensohle , we take great care to provide you with the best possible shipping experience, no matter where you are. Hundreds of customers worldwide trust us every day, and we make every effort to process your order quickly and smoothly.
1. Processing time
Once we receive your order, our team will carefully process it. We verify the accuracy of the information and confirm receipt of payment. This step ensures that your order is correctly assembled and prepared for shipping. Once everything is complete, we will forward your order to the next stage.
2. Delivery time
Once your package is packed, we hand it over to our trusted shipping partner. Shipping typically takes 4 to 5 days . You will receive an email with a tracking number so you can track the status of your order at any time.
3. Shipping costs
Shipping is free worldwide for orders over €35.00 – for all other orders there is a shipping fee of €5.90.
Worldwide shipping and stock availability
We ship worldwide and have two large warehouses in the DACH region. If a product is out of stock at one of our warehouses, we will ship it from the nearest available warehouse to avoid marking items as "out of stock." This process facilitates our logistics but may result in a delay of 1 to 2 days . The average delivery time from our international fulfillment center is 5 to 9 business days in most cases.
Contact if you have any questions
If there are any delays or you have any questions about your order, you can contact us at any time. Our team will be happy to provide you with detailed information about your delivery.